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Chicago Music Exchange Website Review & Ratings + Chicago Music Exchange Coupons

Chicago Music Exchange: Products & Services

Chicago Music Exchange sells guitars, drums and amplifiers. They have a large selection of guitars and drums including vintage and used guitars. Their vintage guitars are really something to look at, like the Gibson Firebird NR III Sunburst 1965 guitar in perfect condition. Along with guitars and amps, they also have a large selection of drums including snare, percussion and electric drums. Chicago Music Exchange website is easy to look around, as if you were in a music store. You can search for items by brand, price and type of guitar. Their main categories are:

  • New Arrivals which has new, vintage and used guitars.
  • Electric
  • Acoustic
  • Bass
  • Amps
  • Effects
  • Accessories
  • Drums
  • Clearance
  • Videos.
Chicago Music Exchange: Company Background

Chicago Music Exchange was founded in 1990 by Scott Silver and for over 20 years has been helping musicians and collectors with expertise and first-hand knowledgeable answers. In July 2010, Reverb Music, LLC bought Chicago Music Exchange. Reverb Music CEO, David Kalt is the former CEO and co-founder of OptionsXpress. Chicago Music Exchange is located at 3316 N. Lincoln Ave., Chicago, Illinois. You can call them at 1-773-525-7773 or 1-888-686-7872.

Chicago Music Exchange: Customer Feedback & Reviews

Chicago Music Exchange has excellent customer reviews and comments including these comments.

  • Huge. Huge selection with quite a few unusual Gibsons and Fenders all the way to Travis Beans. New showroom is like a big living room, great. Was there near closing time and they insisted we stay until we checked out every wall. Very good service.”
  • This music gear mecca will please all musicians of all levels! I love going to this place because of their friendly staff and high quality gear. They have some cool stuff here. Seriously check it out!”
  • I cannot say enough great things about this place! They have a fabulous selection of gorgeous musical instruments, new and vintage. One of the guys that staffs CME, Dan, is particular helpful in assisting you to pick out the right piece for you without pressuring you to spend your rent instead. Just looking at these beautiful, stringed works of art is worth the trip.”
Chicago Music Exchange: Business Credibility & Trustworthiness

Chicago Music Exchange is a member of the Chicago and Northern Illinois Better Business Bureau with an A+ rating. They have had no complaints against them in the past three years. David Kalt has been written about in many newspapers and magazines, which you can read about on their press page. Chicago Music Exchange supports several charitable organizations.

Chicago Music Exchange: Website Popularity & Google Ranking

Chicago Music Exchange has the following internet rankings.

  • Alexa.com shows Chicago Music Exchange with a traffic ranking of #47,503 in the United States and a world wide traffic ranking of #216,569 with a reputation number (sites linking in) of 333. Their audience is mainly men between the ages of 18 to 25 and then it skips to ages 45 to 65+.
  • Their Google Page rank is 5/10.
Chicago Music Exchange: Social Media Presence

You can follow Chicago Music Exchange on their social media pages.

  • Chicago Music Exchange has a great Facebook page with photos of guitars and drums, videos and more. Their Facebook page has 55,042 Likes.
  • They are Twitter @ChicagoMusicEx with product announcements and links to articles and videos. They are followed by 3,576 and they have sent out 3,250 tweets.
  • Chicago Music Exchange is on YouTube with music videos like Learn the 100 Riffs and much more.
  • They are also on Google+.
  • Chicago Music Exchange also has a great Blog with interesting articles.
Chicago Music Exchange: Website Security & Safety

Chicago Music Exchange uses the following measures to ensure safe transactions on their website.

  • They are a verified Authorize.Net merchant.
  • Chicago Music Exchange has a SSL certificate from GeoTrust.
  • They use the https secure internet connection at their checkout.
  • According to the Google Safe Browsing tool, they are not a suspicious website. Of the 12 pages Google tested during the last 90 days, 0 pages resulted in malicious files or software being downloaded or installed.
Chicago Music Exchange: Pricing & Packages

One customer comment did write that they were pricy, but we don’t know what guitar or drum set that customer was looking at. The prices I looked at were comparable with other music stores, sometimes higher in price and sometimes lower or the same price. Here are some prices from Chicago Music Exchange.

  • Yamaha APX500II Thinline Acoustic-Electric Old Violin Sunburst costs $299.99.
  • Yamaha AC3R Concert Acoustic-Electric costs $899.99.
  • Fender American Special Stratocaster w/ Maple Fretboard - 2-Color Sunburst costs $899.99.
  • Fender Mini Tone Master Amplifier costs $39.99.
  • C&C Player Date Bop 4pc Kit12/14/20w/14x5.5 Snare Mahogany Lacquer costs $1,678.
  • Fishman Aura Spectrum DI & Guitar Preamp costs $362.95.
  • Gibson Les Paul Custom Cherry Sunburst – Used – Costs $2,695.
Chicago Music Exchange: Shipping Rates & Policies

Chicago Music Exchange offers free shipping on every order and there is no minimum, even it if just a package of strings. This offer is good only for the continental 48 United States. Shipping will be via UPS Ground, USPS Priority or First Class mail. Chicago Music Exchange ships most items internationally. Due to some manufacturer’s restriction, some items cannot be shipping internationally. 

Chicago Music Exchange: Payment Methods Accepted

Chicago Music Exchange accepts the following credit cards for payment.

  • Visa
  • MasterCard
  • American Express
  • Discover

They also accept payment by PayPal, Google Wallet, Bill Me Later and GE Capital. When you use Bill Me Later, there are no payments or interest if you pay in full within 6 months on purchases of $99 and over.  

Chicago Music Exchange: Returns, Refunds & Exchange Policy

Chicago Music Exchange will accept returns on new items within 15 days of the date of delivery for a full refund in the form of a store credit. The item must be untouched and unopened. Before you can return an item, you must get a Return Authorization number. Vintage and used items can be returned within 3 days from the date of delivery. For more information, see their Return Policy or call them at 1-888-686-7872.

Chicago Music Exchange: Product images & screenshots
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